Grievance Policy

In the event of a potential complaint, the following steps should occur: 

STEP ONE: Discuss the issue with the person responsible for the complaint and attempt to reach a mutually agreeable resolution to the concern. 

STEP TWO: Explore any other possibilities that might reasonably be expected to resolve a situation in a satisfactory manner. 

STEP THREE: File a written complaint. 

If a member of Hampton Wythe Little League feels that they have no alternative but to raise a formal complaint with the league, the following procedure should be used: 

1. To be considered, a formal complaint MUST be in writing. 

2. The formal complaint should be addressed to the President of Hampton Wythe Little League. 

3. When the President receives a properly made formal complaint, it shall be investigated. The investigation should include, but is not limited to discussing the issue with all involved parties and others who may have knowledge of the situation. 

4. If the complaining party wishes or if the President deems it necessary, the formal  complaint will be brought to the Hampton Wythe Little League Board of Directors. 

5. In presenting the complaint to the Hampton Wythe Little League Board of Directors, the President will present the situation, as he/she understands it. 

6. The complainant and the subject(s) of the complaint (if any) will be notified when the complaint will be presented to the Hampton Wythe Little League Board of Directors. The above parties will be invited to hear the presentation of the complaint and will be given the opportunity to comment if they wish; however, the complainant and any such subjects will be asked to leave prior to the discussion of the issue by the Hampton Wythe Little League Board of Directors. 

7. After appropriate discussion, the Hampton Wythe Little League Board of Directors will take whatever action it deems appropriate. The complainant will be notified of the decision of the Hampton Wythe Little League Board of Directors in a timely manner. If unsatisfied with the outcome, the complainant has forty-eight (48) hours from the time of the notification to file a formal appeal to the President.